Legal

Privacy Policy

Last updated 1 September 2026

Firstdroop Technologies Limited (“Firstdroop,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you use the Firstdroop application, website, or related services.

1. Information We Collect

The information we collect depends on how you use Firstdroop.

A. Account Information

When you create an account, we may collect:

Full name or display name;

Username;

Email address;

Phone number;

Password or other authentication information;

Profile photograph;

Date of birth or age confirmation;

Country or general location;

Account type, such as listener, artist, label, or rights holder.

B. Camera and Microphone Information

With your permission, Firstdroop may request access to your device’s camera or microphone when a feature requires it.

Camera access may be used to:

Take or upload a profile photograph;

Capture cover artwork or other content;

Participate in live premiere features;

Support other camera-enabled features that you choose to use.

Microphone access is required during a live premiere. We use it to help protect unreleased songs and to detect or interpret audio-related information, such as whether audio is playing loudly or may be audible to people nearby.

We use the microphone only during the live premiere and for these purposes. After the premiere ends, we stop using the microphone for the live-premiere feature. We do not intentionally record, store, or share microphone content beyond what is necessary to provide and protect that feature.

Firstdroop will request permission before accessing your camera or microphone. You may deny or withdraw permission through your device settings. However, you cannot participate in a live premiere without granting the required microphone permission. After the premiere ends, you may withdraw microphone permission without affecting other Firstdroop features.

Unless a feature notice states otherwise, we do not use camera or microphone access when those features are inactive. We do not intentionally access your microphone after a live premiere ends.

C. Artist and Rights-Holder Information

If you upload or manage music, we may collect:

Artist or label name;

Biography and profile information;

Song, album, and release information;

Cover artwork;

Copyright and ownership information;

Licensing and permission documents;

Collaboration and contributor information;

Payment and withdrawal information;

Identity-verification and business information where required.

D. Music and Other Content

We collect content you submit or upload, including:

Audio recordings;

Albums and playlists;

Artwork;

Artist descriptions;

Promotional materials;

Comments, messages, and other information you provide.

E. Payment Information

Where monetisation or purchases are available, we may collect information needed to process payments, withdrawals, refunds, or earnings.

This may include:

Payment account details;

Bank or payment-provider information;

Transaction references;

Billing information;

Withdrawal history;

Tax or verification information.

Where possible, third-party payment providers process payment details directly. Firstdroop may not store complete card details.

F. Technical and Usage Information

We may automatically collect:

Device type and operating system;

App version;

IP address;

Browser type;

Device identifiers;

Login times;

Approximate location derived from technical information;

Pages, features, premieres, and content accessed;

Playback activity;

Error reports and crash information;

Security and fraud-prevention information;

Camera and microphone permission status;

Technical information related to audio-level detection, confidentiality protection, or live-premiere functionality.

G. Communications

If you contact us, we may collect your name, contact details, message, attachments, and other information needed to respond.

2. How We Use Your Information

We may use personal information to:

Create and manage your account;

Provide Firstdroop’s music-premiere services;

Verify artists, labels, and rights holders;

Host, process, deliver, and protect uploaded content;

Schedule and manage premieres;

Enable camera and microphone features when you grant permission;

Require microphone access during a live premiere to help protect unreleased songs;

Detect or interpret audio-related information during a live premiere, including whether audio is playing loudly or may be audible to people nearby;

Support live-premiere moderation, safety, confidentiality, and user-experience features;

Stop using the microphone when the live premiere ends;

Process payments, earnings, withdrawals, refunds, and chargebacks;

Provide customer support;

Send service announcements and important account notices;

Personalise content and improve the user experience;

Detect fraud, abuse, unauthorised access, and copyright infringement;

Enforce our Terms of Use and Artist Agreement;

Comply with legal, regulatory, tax, and law-enforcement requirements;

Improve, maintain, and secure the Firstdroop application and website.

We may also use aggregated or de-identified information for analytics, reporting, research, and service improvement. Properly de-identified information will not be used to identify you.

3. Legal Basis for Processing

Where applicable, we process personal information based on one or more of the following:

Your consent;

The need to provide services you request;

Performance of an agreement with you;

Compliance with legal obligations;

Our legitimate business interests;

Prevention of fraud, abuse, and security threats;

Protection of the rights and safety of users and others.

You may withdraw consent where processing is based on consent. Withdrawal does not affect processing that was lawful before withdrawal. If you withdraw microphone permission during a live premiere, you may be removed from or unable to continue participating in that premiere.

4. Music, Profile, and Public Information

Some information may be publicly visible, depending on your account settings and the features you use.

For artists and labels, this may include:

Artist name;

Profile photograph;

Biography;

Music titles;

Album information;

Cover artwork;

Premiere dates;

Public promotional content.

Do not upload another person’s personal information unless you have the necessary permission or legal authority.

5. Sharing of Information

We may share information with the following parties.

A. Service Providers

Trusted service providers may process information on our behalf for:

Cloud hosting and storage;

Authentication and account management;

Payment processing and payout administration;

Identity verification and know-your-customer checks;

Analytics, diagnostics, and performance monitoring;

Customer support and ticket management;

Security, fraud prevention, and abuse detection;

Email, SMS, push notifications, and other communications;

Technical maintenance and software development;

Content delivery and media transcoding;

Live-premiere, confidentiality-protection, and audio-processing functions;

Legal, accounting, tax, and compliance support.

These providers may use information only as needed to provide their services or comply with legal requirements. Our agreements with relevant providers include appropriate confidentiality, security, and data-protection obligations.

B. Artists, Labels, and Rights Holders

Where necessary to provide a premiere or resolve a rights issue, we may share limited information with relevant artists, labels, rights holders, or authorised representatives.

C. Legal and Regulatory Authorities

We may disclose information when required by law, court order, lawful request, or regulatory obligation. We may also disclose information to protect the rights, safety, and security of Firstdroop, our users, or others.

D. Business Transfers

If Firstdroop is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar transaction, personal information may be transferred as part of that transaction, subject to applicable law.

We do not sell your personal information as a standalone product.

6. Cookies and Similar Technologies

Our website and application may use cookies, software development kits, local storage, pixels, and similar technologies to:

Keep you signed in;

Remember your preferences;

Understand usage;

Improve performance;

Maintain security;

Measure marketing effectiveness.

You may be able to control some cookies through your browser or device settings. Disabling these technologies may affect Firstdroop’s availability or functionality.

7. Children and Age Requirements

You must be at least 18 years old to create or use a Firstdroop account.

Firstdroop is not directed to children under 18. We do not knowingly collect personal information from anyone under 18. If we learn that someone under 18 has created an account or provided personal information, we may suspend or delete the account and remove the information, subject to applicable legal and record-retention requirements.

Parents or guardians who believe that a child has provided information to us may contact our Privacy Contact or Data Protection Officer using the details in Section 15.

8. Data Retention

We retain personal information for the periods below unless a longer period is required or permitted by law, needed to resolve a dispute, or necessary to investigate fraud, security incidents, or legal claims:

Account and profile information: While your account is active and for 24 months after closure;

Uploaded music, artwork, playlists, and premiere records: While your account or the relevant content is active and for 24 months after deletion or account closure;

Public artist and label information: Until you remove it or close your account, followed by deletion or anonymisation within 90 days, except where retention is needed for legal, dispute, or rights-management purposes;

Payment, transaction, withdrawal, tax, and accounting records: Seven years after the relevant transaction or the end of the applicable financial year;

Identity-verification and business records: During the relationship and for seven years after it ends, unless applicable law requires a shorter period;

Customer-support communications: Three years after the matter is closed;

Security logs, access logs, fraud-prevention records, and incident records: 24 months after collection or resolution of the relevant incident;

Marketing preferences and consent records: As long as needed to demonstrate compliance and for three years after withdrawal or the last marketing interaction;

Cookies and analytics data: Generally 13 months from collection, unless applicable law or the relevant technology provider requires a shorter period;

Camera-derived content: Until the relevant feature ends or the content is deleted, unless you choose to retain it in your account or upload it to Firstdroop;

Microphone access and live-premiere audio processing: Only during the live premiere. We do not intentionally retain microphone recordings or raw microphone content after the premiere ends. We may retain technical results or alerts generated from audio-level or confidentiality-protection processing for up to 30 days for safety, security, troubleshooting, and dispute-resolution purposes;

Backups: Deleted information may remain in encrypted backups for up to 90 days before being overwritten or securely deleted.

When information is no longer required, we may delete, anonymise, or securely archive it, subject to applicable law and legitimate operational requirements.

9. Data Security

We use reasonable technical, organisational, and administrative safeguards to protect personal information against:

Unauthorised access;

Loss;

Misuse;

Alteration;

Disclosure;

Destruction.

These safeguards may include encryption in transit, access controls, authentication controls, logging, monitoring, backups, staff confidentiality obligations, vendor due diligence, and incident-response procedures.

We also use reasonable safeguards to protect unreleased songs and related live-premiere information from unauthorised access or disclosure.

No online service or electronic transmission is completely secure. You are responsible for keeping your password and account credentials confidential. Notify us if you suspect unauthorised access to your account.

10. International Data Transfers

Some Firstdroop service providers or infrastructure may be located outside Nigeria. These providers may support cloud hosting, content delivery, payment processing, analytics, customer support, communications, identity verification, security, or technical operations.

When personal information is transferred across borders, Firstdroop will use safeguards required by applicable data-protection law. Depending on the destination and circumstances, these safeguards may include:

Transfer to a country recognised as providing adequate data protection;

Written data-processing agreements with confidentiality, security, purpose-limitation, and deletion obligations;

Standard contractual clauses or equivalent approved contractual safeguards;

Technical measures such as encryption in transit and at rest, access controls, pseudonymisation, and least-privilege access;

Due diligence and ongoing monitoring of service providers;

Additional safeguards required by the Nigeria Data Protection Act 2023, regulations, guidance, or directions issued by the Nigeria Data Protection Commission.

You may request further information about applicable transfer safeguards by contacting our Data Protection Officer.

11. Your Privacy Rights

Subject to applicable law, you may have the right to:

Request access to personal information we hold about you;

Request correction of inaccurate information;

Request deletion of information;

Request restriction of certain processing;

Object to certain processing;

Withdraw consent, including camera or microphone permission;

Request a copy of your information;

Complain to a relevant data-protection authority;

Close or deactivate your account.

Some requests may be limited where we must or may retain information by law, or where fulfilling the request would affect another person’s rights.

We may need to verify your identity before responding. We generally respond to valid privacy requests within 30 days unless applicable law permits or requires more time. If more time is needed, we will explain why and provide an expected response date.

12. Marketing Communications

We may send service-related messages needed for account operation, security, payments, or premieres.

Where required, we will obtain consent before sending promotional communications. You may unsubscribe using the available unsubscribe option or by contacting us.

You may still receive important non-promotional service messages after unsubscribing from marketing communications.

13. Third-Party Services and Links

Firstdroop may contain links, integrations, or services operated by third parties.

We are not responsible for the privacy practices, content, or security of third-party services. Review their privacy policies before providing information to them.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make changes, we will update the “Last Updated” date and may provide additional notice where required by law. Your continued use of Firstdroop after an update means that you acknowledge the revised Policy, subject to applicable legal requirements.

15. Contact Us

For privacy questions, requests, complaints, or data-protection concerns, contact:

Firstdroop Technologies Limited
 Plot 459, Cadastral Zone B2, Durumi, Abuja, Nigeria
 Privacy Contact: privacy@firstdroop.com
 Data Protection Officer: dpo@firstdroop.com
 Website: https://firstdroop.com

You may also contact the Nigeria Data Protection Commission if you believe your privacy rights have not been properly addressed.

Privacy Acceptance

☐ I have read and understood the Firstdroop Privacy Policy.

☐ I understand how Firstdroop collects, uses, stores, and shares my information.

☐ I understand that Firstdroop may request access to my camera and microphone for features I choose to use.

☐ I confirm that I am at least 18 years old.

☐ I understand that microphone access is required during a live premiere to help protect the confidentiality of unreleased songs.

☐ I understand that Firstdroop uses the microphone only during the live premiere for the purposes described in this Policy and stops using it after the premiere ends.

☐ I understand that certain artist profile and music information may be publicly visible when I use artist or premiere features.

Questions about this privacy policy? Email support@firstdroop.com.